Support
Frequently asked questions.
Clear answers about Pet Gravity, play modes, charging, delivery, and daily use.How long does shipping take?
Orders are typically processed within 1-2 business days. Estimated delivery within the United States is 3-7 business days after dispatch.
How does smart mode work?
After five minutes of play, the toy enters standby. A gentle tap wakes it for another chase.
Can I control it myself?
Yes. Use the included remote or switch to autonomous mode.
How is it charged?
The built-in 300 mAh battery recharges with the included USB-C cable.
What is included?
Smart Chase Car, remote, tail, feather accessory, USB-C cable, and instructions.